• I want to reach someone quickly
• I'd like an answer right away
• I want to be pleased with my service
• I want to feel like a valued customer

If a customer is happy with you, there is a high likelihood that they will become a repeat customer. You don't get a second chance to make a first impression. So it's important to deliver the best customer service there is. That's where I prefer to offer Live Chat service for my website, www.NatureMaiden.com, in addition to an email and phone #. This gives the customer another option of reaching you. The other feature I like with Live Chat is that if I am not available to offer live chat, it enables customers to leave a message for you.

Not all businesses offer this feature on their website. I myself love it. As a customer myself I'd used it. I appreciated the fact that I would get an agent right away. I didn't have to wait for an email response that could take days. I wanted an answer now, and it worked like a charm. That's when I decided to offer it on my website for my own customer's.

I recommend adding this feature to your website. It’s a better way to add instant communication between you and your customers, resulting in a higher customer satisfaction rate.

Shop @ www.NatureMaiden.com – For the Finest in Handcrafted Bath & Body products, where your order ships same or next day, there's a money back guarantee on everything, and don't forget about the BEST customer service ever!

But why is this is a new concept?

Back in the days we were self reliant on creating the products we take for granted today. We made do with what we had, we used only ingredients from nature, and we used and re-used everything. We didn’t waste. We even grew our own food and made our own clothes! We did not realize it then, but we were already ‘green’.

Today we buy most everything we need from someone else. Whether it’s food, clothes or cleaning products – we depend on someone else for it. We also have worries regarding additives in our food & chemicals in the various products we buy. Some of these additives & chemicals are bad for our health, yet we continue to expose ourselves to them. Why?

What about our natural resources? Many bodies of water are full of trash and/or have high levels of pesticides or other chemicals. Our forests are being cut down at alarming rates. What is going to happen in another 100 years? What will our future generations be left with? We are leaving a legacy of destruction and waste.

There are people however that are well aware of these issues and are doing their part, however small, to give back something of great value. Unfortunately we have to re-educate the public of the benefits. As a society, we have lost touch with the simplicities in life over the last 50+ years. To think we have to explain to someone WHY they should be using a product that is better for them is sad.

Instead of using a product created with chemicals that you may have side effects from, why not use a product with natural ingredients? Artisans of handcrafted natural body products know the value of using natural ingredients. We create everyday products made with natural ingredients found on various plants.

I believe we were given plants for a reason. Plants provide various medicines, and food. They are all around us and they sit just waiting for us to appreciate them….

For example: Cocoa Butter, what is it?

COCOA BUTTER is a yellowish-white solid butter with a chocolate-like taste and odor derived from the cacao bean. Cocoa Butter is used to soften and lubricate the skin. Cocoa Butter is solid at room temperature, but melts on contact with the skin. Cocoa Butter will soften and protect dry, chapped skin. Cocoa Butter will also treat skin irritations, helps erase wrinkles on neck, around eyes and mouth, & helps to minimize stretch marks from pregnancy.

Okay, point made. So, this is just one example of a natural ingredient that is great for your skin.

Nature Maiden Cocoa Butter Soap

Want to go ‘Green’? Start with buying products that are better for your skin. Look at the label and read the ingredients. Research the ingredients, and know their benefits. Do you know why many commercially made body soaps are drying? That’s because they REMOVED the glycerin! That makes NO sense to me because glycerin is a natural occurring by-product of the soap making process, and is VERY moisturizing. Handcrafted Soap retains all of their glycerin, therefore making the soap nourishing and moisturizing.

You’ll find natural butters, oils and waxes in my products. I make all Nature Maiden products myself. It’s important to me to have a ‘back to basics’ approach to my products, as it seems as a society we have lost that idea, having so many conveniences available to us. I think we tend to take for granted the simple things that got us where we are today.

Purchase Natural Body Products

I worked a full time job when I started making my own bath & body products. I worked on the products mostly on weekends. I would spend all day mixing ingredients and standing over the stove; the counter covered with dozens of containers waiting to be filled.

I read everything I could about various ingredients. The benefits of them, how to use them, etc. I found some products to be great, while others, not so great, and I would move on to something else. Some products are harder to make than others.

Finally I made soap, I was so anxious to make a true homemade batch of soap. After reading and making sure I understood the process of making soap, I carefully proceeded this new venture. I was terrified of getting lye in my eyes, or on any part of my skin for that matter. I was SO careful. Imagine my surprise when I eagerly unmolded that first batch of soap and used it. WOW!! I couldnt believe I had made it. I started to strongly feel that I must share this with others. I created a list of all the soap varieties I would make- I wanted to have all the smells I could think of!

Well, since that start in 2007, I have an extensive product list which includes natural dog products as well. I am very excited about that. Having 2 dogs of my own, it is important to me to offer to others, as well as my own 2 dogs, a better alternative to chemicals. We need to go back to Nature.

I use mainly natural ingredients in my products. I use synthetic flavors and scents in some of my products, not all. Because of this, I cannot say all of my products are all natural. Some of my products are all natural though. I am very proud of my product line.

I believe that we all should use basic natural ingredients as much as possible. We need to simplify, become more basic in the ingredients we use- maybe we’d be healthier. I cant help feeling that if we could get back to basics in one form or another, that we’d be better off.

www.NatureMaiden.com

Now for the ingredients. The following is a list of general ingredients used in a variety of Nature Maiden soaps. Nature Maiden Soaps are made with sodium hydroxide (lye), tallow, shea butter, cocoa butter, distilled water, olive oil, camellia oil, aloe vera, honey, coconut oil, castor oil, essential oils, fragrance oil, natural exfoliants, natural clays, natural & pigments. Some soaps contain only essential oils, some contain fragrance oils (not considered 100% all natural), and some soaps have no added scent at all.

How do the ingredients become soap? Easy, by Saponification. It’s what happens when oils and lye chemically react- that chemical reaction creates soap. When all done, glycerin is left in the bar, a very moisturizing ingredient that helps along with the other butters & oils in soothing your skin.Glycerin naturally moisturizes the skin. Commercial soap makers remove the glycerin & process the glycerin into other products like hand and body lotion, creams, balms, and other moisturizers. This is why some commercially made soap can be so drying.

So, after the soap sets for 24 hrs, the soap is then cut into bars, and left to cure for a minimum of 3 weeks & up to 4 weeks. The curing process is important so that any remaining water in the soap will evaporate. The longer the soap cures, the harder the bar will become, and will therefore last longer. As far as any lye remaining in the soap, after the saponification process is complete, the lye is gone. You can use the soap 24hrs after you’ve made it, but it will be a bit soft. That’s why it’s put up to cure.

Nature Maiden Soaps are made in small batches, by hand, in my home. I do not have a large factory. Personal attention is given to every bar-from when the ingredients are carefully weighed out and mixed, while pouring the batch, while cutting and putting the bars up to set, while labeling & finally, when they are carefully packed for your order- a lot of time, passion and love goes into every bar- from start to finish.

The other great thing about homemade soap is that they come in all shapes & varieties. There are fun shapes for kids, now there’s a way to get your kid to take a bath! You can also have custom wedding favors made with soap, it’s something everyone will use- instead of giving you quests a dust collector, give them beautiful soaps instead.

There’s something about creating something with your hands, getting back to basics, that is so rewarding. I have not bought a bar of soap from the store in a long time. I make the soap for my family. Nature Maiden soaps lather beautifully, smell great, and are wonderful for your skin. If you don’t love my soaps, I’ll refund your money.

Connie McCaffery
Owner,
NatureMaiden.com